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Why can't I see a user in Process View?

On occasion, evaluators will not be able to see a user in their Process View. If this happens, please check the following:

  • Is the user added as a user in the Add/Edit User screen? (Administration > Users > Add/Edit User Info)

  • Does the user have an evaluation type assigned to them? (Evaluations > Config > User Management)

  • Does the user have an evaluator assigned to them? (Evaluations > Components > Evaluation Rights)

  • Does the evaluation type the user is assigned to have an evaluation process created? (Evaluations > Components > Component Manager > District Process tab > Eval type)

If the evalulator is still unable to see a user in their Process View after checking the four areas above, please submit a ticket to epsupport@cesa6.org.

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