Effectiveness Project Non-Certified Support Staff Evaluation System (NCSPES) Overview

View an informational overview of the Non-Certified Support Staff Evaluation System here:

NCSPES Overview


This evaluation system serves to evaluate Non-Certified staff including:

  • Administrative Assistants / Secretaries
  • Special Education Paraprofessionals
  • General Paraprofessional / Aides
  • Food Service Staff
  • Maintenance / Custodial Staff
  • Library Aides
The primary purposes of the Non-Certified Support Staff Performance Evaluation System (NCSPES) are to:
  • improve district quality by ensuring accountability for overall performance of non-certified support staff
  • provide a means for non-certified staff to set goals and contribute to successful achievement of the vision, mission, and goals of their school and school district
  • provide clear expectations for effective work performance for non-certified staff
  • promote self-growth, reflection,and improvement of overall job performance
  • encourage collaboration between the non-certified support staff employees and their evaluator
  • Job Knowledge
  • Communication
  • Organization
  • Problem Solving/Decision Making
  • Interpersonal Skills
  • Professionalism
This NCSPES evaluation system includes the following distinguishing characteristics:
  • benchmark behaviors for each of the non-certified support staff performance standards;
  • a focus on the relationship between the non-certified support staff performance and improved district achievement;
  • the use of multiple data sources for documenting performance, including opportunities for non-certified support staff to present evidence of their own performance;
  • a procedure for conducting performance reviews that stresses accountability, promotes improvement, and increases non-certified support staff involvement in the evaluation process; and
  • a support system for providing assistance when needed

The NCSPES model can be used by any district, regardless of what evaluation system is being used with certified staff.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Article is closed for comments.